Privacy Policy

PUBLICATION DATE: 06/09/2018

  Information pursuant to art. 13 of Legislative Decree No. 196/2003

For the execution of the contract, the provision by the Customer of some personal data is mandatory. The Customer declares and guarantees that the data provided to T.L.P. soc. cooperativa a.r.l. during the process of purchase and / or registration on the site tulipanoshoes.it are correct and truthful. The failure, partial, inaccurate or untrue conferment of the data of the Customer to T.L.P. may result in the inability to perform the contract.

Hong Li guarantees the processing of the Customer's personal data in accordance with and in compliance with the European Data Protection Regulation 679/2016 (GDPR), and ensures that specific security measures are adopted to prevent data loss and / or their use. illicit and / or not granted. The data provided by the Customer will be registered by T.L.P. and used to execute the contract and for the fulfillment of the obligations related to it and, subject to its consent and until revocation of the same, for the performance of further activities, as subsequently indicated in this "Privacy Policy" that is provided to the Customer through the Website at the time of registration. The Customer's consent to make their data available for such additional activities is given by selecting a check button when registering with the Site. This consent is not mandatory for the purposes of stipulation and execution of the contract, and may be revoked at any time.

The data provided by the Customer are processed and stored, in electronic form and, if necessary, on paper, for the time necessary to execute the contract and fulfill the obligations that such execution entails, and in any case for the time prescribed by civil law and tax. If the Customer has expressly given consent for the use of their personal data for promotional activities, marketing and customer profiling (meaning that the activity is aimed at differentiating offers on the basis of data provided by customers or their behavior within the Site detected through the monitoring of abandoned carts and / or other parameters), these data will be used for the performance of these activities.

The personal data of the Customer will have access to the managers and / or employees and / or collaborators of the T.L.P. in charge of the execution of the contract and fulfillment of the obligations connected to it and / or promotional activities, marketing and customer profiling, as well as the managers and / or the employees and / or collaborators of other collaborating companies of the T.L.P.i in charge of these activities. If necessary, the couriers to whom T.L.P. entrusts their shipments will have access to the personal data provided by the Customer. This access will be limited to the time necessary for the execution of the contract and related obligations, and the couriers can not use the Customer's data for purposes other than the delivery of the goods or their recovery.

The T.L.P. manages requests for assistance received through e-mails sent by customers to the e-mail address info@tulipanoshoes.it. This service provides for the storage of messages sent by the Customer and the information concerning the same (e-mail address of the sender, date and time of sending the message) and contained in the message (any additional contact information, such as telephone number and / or addresses of residence and / or domicile and / or additional e-mail with respect to the e-mail address from which the message was sent, or any additional information reported by the client in the body of the message). The Customer is requested not to enter sensitive data in written communications by e-mail to the above e-mail address. T.L.P. undertakes to obscure and remove any sensitive data from the body of the received e-mails, to make it not accessible to the managers and / or employees and / or collaborators of T.L.P. and other T.L.P. according to the Privacy Policy and will not be used in any way for purposes other than customer service.

The Customer has the right to obtain confirmation of the existence or not of their personal data, to know their content and origin, to verify their accuracy and request their integration, updating or correction, to request the transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed, to request proof that the data originated and the purposes and methods of the processing have been brought to the attention of those who have access or to whom they have been communicated unless this fulfillment proved impossible or would have led to the use of means manifestly disproportionate to the protected right. The Customer may also request the deletion of their personal data and may oppose their processing for legitimate reasons although relevant to the purpose for which they were collected, and for the purpose of sending advertising material or direct sales or for carrying out research of market or commercial communication.

The Customer's requests concerning their personal data must be addressed to info@tulipanoshoes.it

Through the unsubscription from the newsleter, the user will be deleted from the list from which the unsubscription is requested. The interested party has the right to lodge a complaint with the Data Protection Authority at the following addresses: Piazza di Monte Citorio n. 121 00186 ROMA Fax: (+39) 06.69677.3785 Telephone switchboard: (+39) 06.696771 E-mail: garante@gpdp.it    Posta certfcata: protocollo@pec.gpdp.it

The holder of the treatment is T.L.P. soc. cooperativa a.r.l.  in the person of the legal representative.

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