Payment

Payment methods

on tulipanoshoes you can pay with almost all possible payment methods:

1) By credit card

2) With PayPal, you can use the paypal services if you already have a PayPal account but also immediately registering on paypal at the time of payment.

3) With payment on delivery, this service has a cost of € 4.00 and allows you to pay the package delivery to the courier.

4) By bank transfer in advance of shipment In case you need to receive an invoice, contact our customer service using one of the contact methods at the bottom of this page. Remember that the data for the invoice issue must match those entered in the billing address in your Tulipano account.

Credit card

You can use your credit card Mastercard, Visa, Visa Electron, Postepay, American Express and all major credit and prepaid cards. At the time of payment you may be directed to the page of your bank for payment processing.

For customers already enabled by Verified by Visa and MasterCard Secure Code.

  • On the web page of your bank you will be asked to confirm the amount with a personal PIN.
  • After the bank has verified the PIN entered, you will receive confirmation of payment of the order placed on Tulipanoshoes.it.

For customers not yet approved for Verfied by Visa and MasterCard Secure Code.

  • In this case a single registration will be required at the bank that issued your card for all future purchases.
  • On the web page of your bank you will be asked to identify yourself with the security questions previously set.
  • Finally, you will be asked to set a new PIN and a welcome message for future use.
  • The next step takes place in the same way as already enabled customers.

The amount will be charged only when your package is actually shipped.

If you return the goods, the amount will be credited back to the same card with which you made the purchase or to the current account connected to it, depending on your bank's settings.

Your credit card details will be transferred securely via SSL

PayPal

Once in the "Payment" phase click on Paypal.

If you already have a PayPal account, identify yourself with your e-mail and password and confirm payment.

If you do not have a PayPal account, you can create a new one using your credit / prepaid card. In this case it will be enough to select the type of card, fill in the necessary data and confirm the payment.Cash on delivery

When the order is completed in the "Payment" phase, select the item "Payment on delivery". The payment on delivery does not involve any additional expense.

Keep the exact amount to pay for your order at your fingertips.

When entering shipping information, be careful to add the correct street number and name on the intercom. Add other details that can help the courier (scale, interior, etc.).

Advance payment by bank transfer

If you choose this method of payment, once the order is completed you will receive a confirmation email with our bank details.

After confirming the order, we reserve the items for 10 days and once payment is received, we will ship the items.<.p>

It may take up to 5 business days for payment to be recorded in our systems.

The costs for the transfer vary depending on the bank.

For a correct registration of the payment, it is necessary to insert the order number in the reason for the transfer.

Holder: Hong Li calzature s.r.l. unipersonale

Address: Via Emanuele Gianturco 104/b - 80142 Napoli

IBAN: IT67D0101003464100000001931

BIC: (solo bonifici esteri) 

CAUSAL : (ordine numero di riferimento)

In case you want to make an order paid in advance, the refund will take place on the same bank account.

Please contact us if you would like to change this information.

Refund

If you have made a return, the refund will take place within ten working days from the date of delivery of the package to the courier.

When we receive your return in stock you will receive a confirmation email.

Have you paid cash on delivery?

During the online return procedure you can choose the method of reimbursement that you prefer, between credit note (you will receive a voucher code to be used on next order or product replacement) or bank transfer.

Did you pay by credit card?

In this case, the refund will be made on the same card or on the associated current account. It may happen that the date of the refund, in your bank statement, coincides with that of the purchase. Did you pay with Paypal?

You will receive the amount relating to the items returned to the same Paypal account. Have you made an advance payment by bank transfer?

The repayment will be made on the same current account.

x

ATTENTION

After your payment is completed, please wait until you are redirected back to our shop. Do not hit the back button. Thank you.